Privacy Notice
Kairoi Co. OÜ is the controller for the processing described here. This notice covers cargobalance.kairoico.com and the CargoBalance service behind it.
1. This site has no upload
Nothing you do on these pages sends us a file. There is no form, no account, no database, and nothing is stored in your browser.
The pages here describe what we do; they do not do it. Every button on the site is a link, and the ones that look like a contact form open your own mail app with a template already written — the message is yours until you press send, and you can delete anything in it first. Work begins when you write to us, not when you read this.
2. Don't send us personal data
The paperwork we ask for is about freight: lanes, boxes, dimensions, capacities, commitments, bookings and invoices. It does not need anyone's name, address, contact details, or any other personal data, and we ask you not to put such data in what you send. Where a document names a party, a company name is what we expect. If a customer name or a driver's name is already sitting in an export, take it out before you send it — we would rather not receive it than hold it.
3. What the server records
Reading these pages is not logged. The web server writes no access log for the site: no line is kept recording that you visited, which page you asked for, or the address you came from.
Where a request fails — the server cannot answer, or a certificate cannot be renewed — the failure is recorded so that it can be fixed, on the basis of our legitimate interest in keeping the site working. Nothing recorded that way is sold, rented or shared for advertising, and none of it is used to build a profile of anyone.
4. No cookies, no tracking
The site sets no cookies and asks for no consent, because there is nothing to consent to. It stores nothing in your browser, runs no analytics, and loads nothing from a third party — every file these pages ask for comes from this site, and there is no advertising and no profiling of any kind.
5. Certificates you are given
A certificate is a document you hold. Everything needed to check it is on the document itself, so checking one needs nothing from us — no account, no key, and no request to this site.
6. What we hold, and where it is held
Kairoi Co. OÜ is established in Estonia, registry code 17410529, and is the controller for everything described here.
When you write to us, your message and anything attached to it is an email in our mailbox. It is read by people, not by a service: there is no CRM, no lead database and no profile built from it, because there is none to build it in. If you would like an exchange deleted, ask, and we will delete it.
Our mailboxes and our business records are held inside the European Economic Area. The machine that serves these pages holds none of it: it sends the files that make up the site and keeps nothing, which is why §3 has so little to describe.
- Your message to us, and its attachments — enquiries that do not become work are kept for 12 months.
- The operational files behind an engagement — kept for the duration of the engagement and deleted on request afterwards.
- Accounting records — 7 years, as Estonian law requires.
7. Your rights
Under the GDPR you may ask for access to personal data we hold about you and for its correction or erasure, object to processing based on legitimate interest, and complain to a supervisory authority — in Estonia, the Data Protection Inspectorate (Andmekaitse Inspektsioon). In practice we hold very little about any individual: an email you sent us, if you sent one, and nothing else — reading these pages leaves no record at all. Write to us and say roughly when you wrote so we can find the relevant correspondence. We answer within one month.
8. Contact
Kairoi Co. OÜ · Registry code 17410529 · Sakala tn 7-2, Kesklinna linnaosa, Tallinn, Harju maakond, 10141, Estonia · cargobalance@kairoico.com
This page states what we do in plain language. It is not legal advice.